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#232a341f;background:var(--white)!important;color:var(--action)!important;font-weight:600!important}.detalhe-chips{gap:var(--space-1);flex-wrap:wrap;display:flex}.detalhe-chip{font:inherit;color:var(--action);background:var(--brand-soft,#fff6ee);border:1px solid var(--brand-border,#ffd5a8);cursor:pointer;white-space:nowrap;border-radius:999px;padding:3px 12px;font-size:12px;font-weight:600;transition:background .12s,color .12s}.detalhe-chip:hover{background:var(--action);color:var(--white);border-color:var(--action)}.detalhe-textarea-nota textarea{background:#fffbf0}.detalhe-envio{justify-content:space-between;align-items:center;gap:var(--space-3);flex-wrap:wrap;display:flex}.detalhe-dica{color:var(--ink-soft);font-size:12px}.detalhe-lateral{gap:var(--space-3);scrollbar-width:thin;scrollbar-color:var(--line) transparent;flex-direction:column;display:flex;overflow-y:auto}.detalhe-acao{gap:var(--space-2);flex-direction:column;display:flex}.detalhe-sub{color:var(--ink-soft);margin:0;font-size:13px}.detalhe-cliente{flex-direction:column;gap:2px;font-size:14px;display:flex}.detalhe-cliente span{color:var(--ink-soft);font-size:13px}@media (width<=900px){.detalhe-pagina{height:auto;overflow:visible}.detalhe-corpo{padding:var(--space-3);grid-template-columns:1fr;overflow:visible}.detalhe-conversa{min-height:60vh}.detalhe-lateral{overflow:visible}.detalhe-header{padding:var(--space-3)}.detalhe-titulo{white-space:normal;font-size:17px}}@media (width<=600px){.detalhe-titulo-linha,.detalhe-envio{flex-direction:column;align-items:flex-start}.detalhe-modos button{text-align:center;flex:1;padding:6px 8px}}.kanban-wrapper{border:1px solid var(--line);border-radius:var(--radius);background:var(--white);-webkit-overflow-scrolling:touch;scrollbar-width:auto;scrollbar-color:#6b7280 #d0d4dc;flex:1;min-height:0;padding:12px;overflow:auto hidden;box-shadow:0 1px 3px #232a3414}.kanban-wrapper::-webkit-scrollbar{width:10px;height:10px}.kanban-wrapper::-webkit-scrollbar-track{background:#d0d4dc;border-radius:5px}.kanban-wrapper::-webkit-scrollbar-thumb{background:#6b7280;border:2px solid #d0d4dc;border-radius:5px}.kanban-wrapper::-webkit-scrollbar-thumb:hover{background:#374151}.kanban{grid-template-columns:repeat(5,minmax(220px,1fr));gap:10px;min-width:0;height:100%;display:grid}@media (width<=1100px){.kanban{grid-template-columns:repeat(5,minmax(220px,260px))}}.kanban-coluna{border-radius:calc(var(--radius) - 2px);background:#eef0f4;flex-direction:column;min-height:0;display:flex;overflow:hidden}.kanban-cabecalho{z-index:1;background:#eef0f4;border-bottom:1px solid #0000000f;flex-direction:column;flex-shrink:0;padding:10px 12px 8px;font-size:13px;display:flex;position:sticky;top:0}.kanban-cabecalho span{color:var(--ink-soft);font-size:12px}.kanban-cartoes{scrollbar-width:thin;scrollbar-color:#c1c5cd #eef0f4;flex-direction:column;flex:1;gap:8px;min-height:0;padding:8px 10px 10px;display:flex;overflow-y:auto}.kanban-cartoes::-webkit-scrollbar{width:4px}.kanban-cartoes::-webkit-scrollbar-track{background:0 0}.kanban-cartoes::-webkit-scrollbar-thumb{background:#c1c5cd;border-radius:2px}.kanban-cartao{border:1px solid var(--line);background:var(--white);color:inherit;border-radius:8px;flex-direction:column;gap:2px;padding:10px;font-size:13px;text-decoration:none;transition:box-shadow .15s,border-color .15s;display:flex}.kanban-cartao:hover{border-color:var(--brand-border);text-decoration:none;box-shadow:0 2px 6px #ff81041f}.kanban-protocolo{color:var(--action);align-items:center;gap:6px;font-size:12px;font-weight:700;display:flex}.kanban-cliente{font-weight:600}.kanban-motivo{color:var(--ink-soft);white-space:nowrap;text-overflow:ellipsis;font-size:12px;overflow:hidden}.kanban-meta{color:var(--ink-soft);justify-content:space-between;align-items:center;gap:6px;margin-top:2px;font-size:11px;display:flex}.kanban-meta-tempo{white-space:nowrap;flex-shrink:0}.kanban-vazio{color:var(--ink-soft);padding:4px 0;font-size:12px}.view-toggle{border:1px solid var(--line);border-radius:var(--radius-ctrl);background:var(--white);height:var(--ctrl-height);flex-shrink:0;align-items:center;padding:3px;display:inline-flex}.view-toggle a{border-radius:calc(var(--radius-ctrl) - 2px);height:100%;color:var(--ink-soft);white-space:nowrap;align-items:center;padding:0 16px;font-size:14px;font-weight:600;display:flex}.view-toggle a:hover{color:var(--ink);text-decoration:none}.view-toggle .view-ativo{background:var(--action);color:var(--white)}.upload{flex-direction:column;gap:6px;display:flex}.upload-botao{border:1.5px dashed var(--brand-border);background:var(--brand-soft);color:var(--action);cursor:pointer;border-radius:10px;flex-direction:column;align-items:center;gap:2px;padding:16px;display:flex}.upload-botao span{color:var(--ink-soft);font-size:12px}.upload-invalido{border-color:var(--red)}.upload-arquivo{border:1px solid var(--line);background:var(--white);border-radius:10px;align-items:center;gap:12px;padding:10px 14px;display:flex}.upload-nome{overflow-wrap:anywhere;font-weight:600}.upload-tamanho{color:var(--ink-soft);font-size:12px}.upload-remover{color:var(--red);cursor:pointer;background:0 0;border:0;margin-left:auto;font-weight:600}.upload-previa{object-fit:cover;border-radius:8px;flex-shrink:0;width:56px;height:56px}.upload-dados{flex-direction:column;min-width:0;display:flex}.upload-botao{min-height:44px}.upload-remover{min-height:44px;padding-inline:8px}.consulta-grade{grid-template-columns:1fr 440px;align-items:start;gap:64px;display:grid}.consulta-intro{gap:var(--space-6);flex-direction:column;display:flex}.consulta-titulo{text-wrap:balance;color:var(--ink);margin:0;font-size:clamp(22px,3vw,32px);font-weight:800;line-height:1.2}.consulta-subtitulo{color:var(--ink-soft);margin:0;font-size:15px;line-height:1.6}.consulta-passos{gap:var(--space-6);flex-direction:column;margin:0;padding:0;list-style:none;display:flex}.consulta-passo{align-items:flex-start;gap:var(--space-4);display:flex}.consulta-passo-num{background:var(--brand-soft);width:32px;height:32px;color:var(--action);border:2px solid var(--brand-border);border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;margin-top:1px;font-size:14px;font-weight:800;display:flex}.consulta-passo-titulo{color:var(--ink);font-size:15px;font-weight:700;display:block}.consulta-passo-desc{color:var(--ink-soft);margin:2px 0 0;font-size:14px;line-height:1.5}.consulta-formularios{gap:var(--space-4);flex-direction:column;display:flex}.consulta-como-mobile{display:none}@media (width<=1023px){.consulta-grade{gap:var(--space-6);grid-template-columns:1fr}.consulta-intro{display:none}.consulta-formularios{gap:var(--space-3)}.consulta-como-mobile{color:var(--ink-soft);font-size:13px;display:block}.consulta-como-mobile summary{color:var(--action);cursor:pointer;align-items:center;min-height:44px;font-size:13px;font-weight:600;display:flex}.consulta-como-mobile ol{padding-left:var(--space-4);margin:var(--space-2) 0 0;gap:var(--space-2);flex-direction:column;line-height:1.5;display:flex}}.resumo{flex-direction:column;gap:10px;margin:0;display:flex}.resumo dt{color:var(--ink-soft);font-size:12px}.resumo dd{margin:0;font-weight:600}.resolucao{flex-direction:column;gap:20px;display:flex}.resolucao-grid{grid-template-columns:minmax(0,2fr) minmax(0,1fr);align-items:start;gap:20px;display:grid}.resolucao-rodape{border-top:1px solid var(--line);flex-wrap:wrap;justify-content:space-between;align-items:center;gap:16px;padding-top:16px;display:flex}.resolucao-aviso{color:var(--ink-soft);flex-direction:column;font-size:12px;display:flex}.resolucao-botoes{gap:10px;display:flex}@media (width<=860px){.resolucao-grid{grid-template-columns:1fr}}